PCI Pal Secures SOC 2 Type II and HIPAA/HITECH Attestation

PCI Pal Secures SOC 2 Type II and HIPAA/HITECH Attestation

PCI Pal (LON: PCIP), a global provider of secure payment solutions, announced that it has obtained SOC 2 Type II attestation together with HIPAA/HITECH certification. The dual validation offers independent, third‑party proof of the company’s data‑protection, governance and risk‑management controls across its entire platform, a claim the firm says meets the “most highly regulated industries.”

PCI Pal Secures SOC 2 Type II and HIPAA/HITECH Attestation

The company confirmed that the SOC 2 Type II audit and the HIPAA/HITECH attestation were completed by an external assessor. By combining these two standards, PCI Pal aims to provide “end‑to‑end assurance across the full product portfolio,” according to its Chief Information Security Officer Royston Ballard. The announcement notes that many vendors rely on SOC 2 alone, whereas PCI Pal’s approach “goes beyond baseline standards.”

Compliance Scope and Platform Implications

PCI Pal’s platform supports payment capture across voice, chat, social, email and contact‑center channels. The certifications cover the entire platform, not isolated components, and are made available through the PCI Pal Trust Center for enterprise buyers. The firm states that the validated controls underpin its “secure customer interactions across both human and AI‑driven environments” and support an expanding partner ecosystem.

Enterprise Buyer Relevance

Customers in healthcare, financial services and insurance can cite the dual attestation to reduce procurement friction, accelerate sales cycles and simplify due‑diligence, especially in North America where “layered compliance requirements are especially stringent across distinct industries.” The company suggests that the certifications may help organizations move faster and innovate further while maintaining security in demanding environments.

Key Takeaways

  • PCI Pal achieved SOC 2 Type II attestation combined with HIPAA/HITECH certification, providing independent validation of its platform‑wide controls.
  • The dual certification is intended to meet the compliance demands of highly regulated sectors such as healthcare, financial services and insurance.
  • All certifications are listed in the PCI Pal Trust Center, giving enterprise buyers direct access to compliance documentation.

TechInsyte's Take

The combined SOC 2 Type II and HIPAA/HITECH attestation positions PCI Pal as a more vetted option for enterprises that must satisfy multiple regulatory frameworks. While the certifications confirm the presence of controls, buyers should still assess how those controls align with their specific risk models and integration requirements. Ongoing monitoring of PCI Pal’s compliance posture will be essential as regulatory expectations evolve.

Source: Businesswire

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